FAQ
Q1. Are you a tea facotry or trading company?
A: We are a tea factory with our own tea garden, with self-management import and export right.
Q2.Where is your tea garden? How can I visit there?
A: Our factory is located in Menglian County, Puerh City, Yunnan Province. Our sales office is located at the Kunming City, the capitical of Yunnan province. We welcome all tea lovers come here to visit our tea moutains or garden in spring or autmun, we will show you to visit more and share Yunnan cherish Old tree tea with you.
Q3: Do you provide samples ? Is it free or extra ?
A: Yes, we could offer the sample for free charge, but shipping cost need afford by yourself.
Q4.What is the production and delivery time?
A: Usually,delivery time is about in 4-5days, the dozens of ton, we need based different storage and seasons.
Q5: Do you provide OEM service
A:Our mianly sypply type is made-to-order, OEM is acceptable.
Q6 : What's your payment term.
A : 30%-- 50% deposit paid to confirm the order, balance payment before shipping the goods.
Q7 : What's the port of your factory.
A : Our sale department is in Kunming, all the goods are exported from Kunming, or Guangzhou, Shenzhen, Shanghai is Okay too.